Гарантія

На рюкзаки HURU діє ДОВІЧНА гарантія!

Якщо будь-який з наших продуктів вийде з ладу через дефекти матеріалів або виготовлення, ми безкоштовно відремонтуємо або замінимо його на аналогічний і надішлемо вам його назад.

Якщо у вас є гарантійна претензія, просто надішліть нам електронного листа з серійним номером вашого рюкзака, кількома фотографіями та описом проблеми на адресу info@huru.rocks.

Ми зв'яжемося з вами протягом 2-3 робочих днів з інструкціями, як відправити товар назад.
Зверніть увагу, що витрати на доставку в один бік до виробництва покриваються клієнтом. Витрати на зворотну доставку покриває HURU.

Будь ласка, надсилайте будь-які питання/коментарі на info@huru.rocks або зв'яжіться з нами через наші профілі в соціальних мережах.

Still haven't received my bag after 5 weeks!

This rating is related to the delivery and customer service I've received, rather than the product itself (because I still haven't received it). I would love to be giving a 5 star review, especially because I've been so excited to receive this bag after so many positive reviews. But I still haven't received the product in the post (after 5 weeks) and haven't had any updates from Huru (I emailed them after 4 weeks to follow it up and was told they'd get back to me but never did). I live in Australia and did receive an update from my local postage service Australia Post yesterday that the parcel has finally arrived in Australia so here's hoping the product quality makes up for the poor delivery and customer service.

We are very sorry that the delivery company has significantly delayed the shipment of your order. Unfortunately, at this stage, we have no control over the level of service provided by the delivery company. According to the tracking number, the package is already in Australia, as we informed you yesterday.
We hope that once you receive the bag and have a chance to use it, your opinion of the product will change.
Thank you for your honesty and patience.

Perfection in the details

I really like quality things. This backpack is just perfect. Before that I had Bobby. The price is a little cheaper, but the quality is like Ferrari and Seat

The best backpack ever

I have this backpack for two years and this is the best backpack for every day life. Also it is great partner in trips - suits for the hand luggage.
Husband tries my backpack for three days and now we have the second H2 in the family.
Great quality and comfort.

Топ

Great product from my home

I looked at this backpack for a long time, compared it with competitors, but did't find better quality.
It looks pretty small, but it holds a lot of stuff, like my boxing gear along with a shoes, t-shirt and pants.
Also, worth noting, that the backpack has a lifetime guarantee. So far I haven't had to use it and I think that I'll hardly have to, since the backpack is well sewn and seems pretty reliable.

Найкращий рюкзак який коли небудь у мене був

Чудовий варіант для міста. Зручний і надзвичайно якісний, особливо фурнітура. Вживу виглядає краще ніж на фото.

Мінусів у рюкзаку не знайшов. Але хто хоче замовити через сайт знайте, що вартість буде дещо дорожча через подвійну конвертацію.

Let customers speak for us